SHIPPING POLICY

This Shipping Policy governs all order processing, shipment arrangements, delivery terms, and shipping-related services for all purchases made on our official website. This policy applies to all product categories available in our store, including tops, bottoms, lingerie, accessories, footwear and small daily items, women’s apparel, and kids’ apparel for both boys and girls. By placing an order on our platform, you acknowledge and agree to all shipping terms outlined below. We provide standardized, unified global shipping services to deliver high-quality apparel products to customers worldwide with stable and reliable logistics arrangements.

1. ORDER PROCESSING & SHIPPING TIME

All in-stock orders undergo a standardized processing procedure before dispatch. We complete order verification, product inspection, packaging, and warehouse shipment within 1 to 3 business days after your order is confirmed and payment is successfully settled. Orders placed on weekends or official holidays will be processed sequentially on the next working day.
We implement a unified global delivery standard for all regions worldwide. After the parcel is dispatched from our warehouse, the estimated delivery time is 6 to 12 business days. There is no differentiation in delivery time for domestic and international destinations. Please note that we only provide standard shipping services, and expedited shipping options are not available for any orders.

2. FREE SHIPPING POLICY

We offer 100% free global shipping for all products listed on our website. No additional shipping fees, handling fees, logistics surcharges, or hidden charges will be applied to any valid order. Regardless of order amount, product category, or delivery destination, all customers can enjoy complimentary shipping services.
This unified free shipping rule applies to all apparel and accessory items in our store, covering women’s daily outfits, children’s clothing for boys and girls, intimate wear, matching accessories, footwear, and all other listed merchandise.

3. CURRENCY STANDARD

All service settlements, order calculations, and related fee standards on our website are uniformly denominated in USD (United States Dollar). Since all orders qualify for free shipping, no freight-related settlement or currency conversion fees will be generated during the entire shopping process.

4. LOGISTICS & DELIVERY SPECIFICATIONS

All parcels are delivered via official and certified global logistics providers to ensure stable transportation and safe delivery. After shipment, customers can track their parcel status and logistics progress through the official tracking channel supported by our platform. The delivery process is fully standardized to ensure all apparel products are well-protected during long-distance transportation and arrive in intact condition.
Delivery addresses must be filled in completely and accurately by customers, including detailed recipient information, valid contact number, and precise shipping location. The platform will not be responsible for delivery delays, parcel loss, or return issues caused by incorrect or incomplete customer address information.

5. UNDELIVERED & RETURNED PARCELS

If the parcel is returned to our warehouse due to customer-related reasons, including incorrect shipping address, failed signature confirmation, long-term unclaimed parcel, or customer refusal to receive the package, we will follow our unified after-sales process to handle subsequent return and refund arrangements. The relevant processing cycle will comply with our official refund policy standards.
For delivery delays caused by objective factors beyond our control, including regional logistics suspension, customs inspection, and force majeure events, we will actively track the parcel status and assist customers in following up on delivery progress without assuming compensatory responsibilities for objective delays.

6. SHIPPING SERVICE EXCLUSIONS

Our unified standard shipping service covers conventional global delivery scenarios. We do not provide expedited shipping, scheduled delivery, fixed-time delivery, or special customized logistics services. All orders are arranged for delivery in the order of payment confirmation to ensure fair and standardized service for all global customers.

7. CUSTOMER CONSULTATION

For any inquiries regarding order processing status, shipment progress, delivery time estimation, parcel tracking, and shipping policy details, please visit the Contact Us page on our official website. All official contact methods and customer service channels are displayed on the Contact Us page. Our professional customer service team will provide timely replies and professional logistics support for your concerns.

8. POLICY UPDATE RIGHTS

We reserve the right to update, adjust, and optimize this Shipping Policy according to platform operation upgrades, logistics service upgrades, and industry standard adjustments. All updated policy terms will be published on our official website and take effect immediately after release. Your continued use of our website and shipping services constitutes your automatic acceptance of the latest shipping policy terms.